Our new website is live! Here are some tips for getting started

We did it! Our new website is LIVE!

Thanks to your helpful feedback and a lot of hard work from our amazing team, our new website went live late yesterday and is ready for you to dive in to. {Happy Dance!}

Set-up your new Acme account

To ensure you have an order with us next week and/or continue your current subscription please set-up your new account. We are starting fresh with this website so your account information from our old website will not be moved over (please contact us if you need past order information).  But don't worry, we will be transferring all credits/account balances from your old account once you have created a new one. 

We're sorry if this is an inconvenience to you, but we assure you, setting up a new account only takes a few simple steps. 

Subscriptions: Curated Meal Boxes - we choose

Our subscription boxes are now at a set price and ready to order. You no longer have to worry about the change in prices every week. We choose your meals and save you time!

If you want to continue your current subscription with us, or create a new one, choose the curated meal box you want, click the subscribe button and the delivery frequency, and then go through the check out process. This new website is like all other ecommerce websites in that, there is a check out process to go through. Once you've chosen your subscription and checked out, your subscription will be activated and you can set it and forget it. You can also manage your subscription any time to skip a week, cancel your subscription, change your frequency or address. 

*Please note, your credit / debit card will be charged at check out (as opposed to later in the week). For subscriptions, your credit/debit card will be charged for that first time going through the check out process, but after that, it will be charged Wendnesday at midnight. Order Deadlines are still Wednesdays at Midnight for delivery the following week.

Build Your Own Box: Meal Boxes - you choose

If you don't want to commit to a subscribed curated meal box, or if you want to choose your own meals, Build Your Own Box might be the best choice for you. Build Your Own Box makes it easy to search by meal type like "30 Minute or Less Meals", "Gluten Free Meals", "Vegetarian Meals" etc. You have all the meal options at your finger tips to build your own perfect meal box every week.

We're here to help!

Please reach out if you have any questions along the way:

  • Chat with us using the Orange Chat Button on the bottom right of your screen.
    We will be available to live chat from 9am-5pm, Monday - Friday. This weekend we will be checking our live chat as much as possible to help in any way we can. Thanks for your patience as we help each customer. 

  • Email us any time at info@theacmebox.com
    We will be available to answer emails from 9am-5pm, Monday - Friday. This weekend we will be checking our emails as much as possible to help in any way we can. Thanks for your patience as we help each customer.

Although we are over the moon excited about our new website, we recognize that change is never easy and that there might be some bumps along the way as we all get used to this new website. We want to thank you in advance for your patience and understanding as we navigate this together.

Happy Friday!
~Your Acme Team